Frequently asked questions


About the disclosure of Candidate information depending on application status

About the Job Posting Status

Jobs posted on Tokhimo have three different statuses.
You can change the status of a job by going to the "Manage Jobs" menu.
Please utilize the below explained statuses in your convinience.


For Overseas Candidates

Tokhimo Jobs offers overseas remote jobs to overseas candidates. You can narrow down the job search by overseas remote work jobs.


I am not receiving the password reset email

If you are not receiving the password reset email, you may have one of the following problems.
-The email address you have entered may be incorrect.
-The sent email may be sorted in junk mail.
-The email may not be received due to security settings. The password reset email is sent by the Tokhimo administration office (support@tokhimo.com). Please check your settings and retry sending the reset email. If you have registered a mobile phone domain email, we recommend you to use a free email address such as Gmail.

I can not log-in

You will need your Tokhimo registered email address and password to login. If you forgot your password, go to the login screen and click "Forgot password? If you have forgotten your registered email address, please contact us via the contact form.